Module 1: Introduction to Healthcare Systems and Business Analysis

• Overview of the healthcare industry and its stakeholders
• The role of business analysts in healthcare settings
• Understanding healthcare systems: hospitals, clinics, insurance, and pharmaceutical companies
• Business analysis lifecycle in healthcare: requirements gathering, process mapping, analysis, and documentation

Module 2: Healthcare Terminology and Key Concepts

• Understanding medical terminology, healthcare coding systems (ICD, CPT)
• Introduction to electronic health records (EHR) and health information systems (HIS)
• Key healthcare regulations and standards: HIPAA, HL7, HITECH Act
• Reimbursement models and healthcare payment systems

Module 3: Healthcare Data Analysis and Reporting

• Collecting, cleaning, and analyzing healthcare data
• Healthcare data sources: EHR systems, insurance claims, and public health databases
• Using Excel, SQL, and Python for healthcare data analysis
• Data visualization tools (Power BI, Tableau) for reporting healthcare metrics
• Analyzing patient data, outcomes, and operational efficiency in healthcare organizations

Module 4: Regulatory Compliance in Healthcare

• Overview of healthcare regulations: HIPAA, HITECH, ACA, Medicare, and Medicaid
• The role of business analysts in ensuring regulatory compliance
• Understanding data privacy and security in healthcare
• Ensuring compliance in healthcare technology implementations
• Documenting and managing compliance requirements in healthcare projects

Module 5: Healthcare Systems and Technology

• Overview of healthcare information technology (HIT)
• Working with electronic health records (EHR) and electronic medical records (EMR)
• Health information exchange (HIE) systems and standards (HL7, FHIR)
• Telemedicine and healthcare software tools
• Integrating healthcare technology with patient care and operations

Module 6: Requirements Gathering and Stakeholder Management in Healthcare

• Techniques for gathering requirements from healthcare stakeholders (interviews, workshops, surveys)
• Managing stakeholder expectations in healthcare projects
• Writing clear and concise requirements documents, user stories, and use cases
• Prioritizing requirements for healthcare system implementations
• Collaborating with healthcare providers, IT teams, and regulatory bodies

Module 7: Process Improvement in Healthcare

• Mapping and analyzing healthcare workflows and processes
• Identifying inefficiencies and areas for process improvement in healthcare operations
• Root cause analysis in healthcare
• Process re-engineering and automation in healthcare
• Using Lean and Six Sigma methodologies for healthcare process improvement

Module 8: Healthcare Analytics and Business Intelligence

• Introduction to healthcare analytics and its importance
• Predictive and prescriptive analytics in healthcare
• Building healthcare dashboards and reports (Power BI, Tableau)
• Key performance indicators (KPIs) in healthcare (patient satisfaction, clinical outcomes, operational efficiency)
• Using healthcare analytics to support decision-making

Module 9: Project Management in Healthcare

• Project management fundamentals in healthcare settings
• Agile vs. Waterfall methodology for healthcare projects
• Defining project scope, timelines, and resources in healthcare projects
• Writing user stories and acceptance criteria for healthcare system implementations
• Managing healthcare IT projects using tools like Jira and Trello

Module 10: Risk Management in Healthcare Projects

• Identifying and assessing risks in healthcare projects
• Mitigating risks related to patient data, compliance, and technology
• Developing contingency plans for healthcare operations
• Communicating risks and solutions to healthcare stakeholders
• Ensuring project success while maintaining patient safety and data security

Module 11: Capstone Project

• Apply business analysis skills to a real-world healthcare project
• Conduct requirements gathering from healthcare stakeholders
• Analyze and document current processes and propose improvements
• Develop a business case or project proposal for a healthcare system implementation or process improvement
• Present findings, analysis, and recommendations to stakeholders